Accessibility statement
Digital accessibility statement for the website at the domain www.com-online.com
Scope of this declaration
com&on GmbH and all contributors are constantly working to program, design, and make the website www.com-online.com as accessible as possible, both editorially and technically, in accordance with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council.
Continuous optimization
Not only browsers, but also special technical aids for using websites are constantly evolving. We intend to continuously optimize this website for these aids as well. This will make the site easier to use for all visitors.
To ensure the effective implementation of digital accessibility requirements, we use the tools, services, and offerings currently available from leading providers in the field of image and graphic design and content management systems.
This website does not implement any user agents or assistance software from external providers for adapting the website.
Digital accessibility requirements
The requirements for digital accessibility are set out in the Accessibility Enhancement Act (BFSG). The BFSG specifies compliance with the WCAG 2.1 AA criteria, the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium (W3C). These are a series of international standards for the accessible design of web content. The Accessibility Enhancement Act requires measures to be taken to enable people with a wide range of disabilities to access information and services.
Web Content Accessibility Guidelines –
WCAG 2.1 AA
1. Perceptibility
Text alternatives
- Alternative texts are available for all non-text content and have been created for images, graphics, and objects.
Time-based media
- For reasons of accessibility, this website does not use time-based media. (Image sliders, video or audio files)
Adaptable
- Responsive implementation of content in a simple layout.
- The content of the window automatically adapts to the screen size of the device.
- Large and small font: The page display can be enlarged/reduced using the standard keyboard shortcuts in common browsers.
Distinguishable
- For visual accessibility, use of appropriate font sizes, contrasts, and spacing for good readability.
- In the design and content, attention was paid to the separation of foreground and background.
2. Usability
Accessible via keyboard
- Tab navigation is available. Each click of the tab key takes you one step further in the navigation.
- Use the Enter key to open the page.
- Use the arrow keys to scroll.
Sufficient time
- Users can read and use all content with sufficient time and without restriction.
Seizures
- This website does not use content that is known to cause seizures (e.g., flashing, flickering).
Navigable
- Symbols and alternative texts are also used to facilitate the use of multiple sensory and information channels.
Input modalities
- To make it easier for users to operate the website using various input methods other than the keyboard, all content is structured and arranged in a logical order, and structural elements for headings and lists are identified.
3. Comprehensibility
Readability
- The pages are structured so that you can find the most important information at the beginning.
- With assistive technology such as screen reader programs, you can have the content of our site read aloud to you.
Predictable
- Selected navigation elements (links) are named as meaningfully as possible and highlighted when selected.
Assistance with input
- Interactive elements are only partially accessible and compatible.
4. Robustness
Compatibility
- The content management system was selected to ensure that the programming technology is compatible with current and future user agents, including assistive technologies.
- WordPress: YOOtheme Pro (coding standard: accessible front-end framework)
- Configuration of YOOtheme Pro (template) for compatibility with user agents or assistive technology
Language
Simple language
- Some content on the website has been implemented in accordance with the requirements of 2024-DIN-8581 Simple Language.
Easy language
- The content of the website has not been implemented in easy language in accordance with BITV 2.0.
Non-accessible content and functions
- Key pages such as the home page are not written in clear and understandable language.
- Key pages such as the home page are not available in sign language.
- No easy language available.
- No sign language available.
- PDF downloads (as completed items, they serve as an archive).
- Pages with technical content (e.g., privacy policy) are not written in plain language.
Comments and feedback
If you encounter any barriers in our website, if something does not work, or if you have any suggestions for improvement, please contact us. We welcome all feedback and it helps us to improve our website.
If you have any comments for us or notice any shortcomings in the accessibility of our website, please contact:
Contact: info@com-online.com
Arbitration board
If you are not satisfied with the responses received from the above contact option, you can submit a request to initiate arbitration proceedings. The arbitration proceedings are free of charge. Legal counsel does not need to be involved.
Further information is available on the arbitration board’s website:
Office of the State Commissioner for Persons with Disabilities in Lower Saxony
Schlichtungsstelle nach dem Niedersaechsischen Behindertengleichstellungsgesetz (NBGG)
Hanna-Arendt-Platz 2, 30159 Hannover
eMail: schlichtungsstelle@ms.niedersachsen.de
Phone: +49 511 120 4010
Internet: https://www.behindertenbeauftragte-niedersachsen.de/DE/Schlichtungsstelle
Preparation of digital accessibility statement
The assessment is based on a self-evaluation.
Review of digital accessibility action requirements in 2024.
Technical adjustments to the website in 2025, taking digital accessibility into account.
This statement was published in September 2025.